Cancellation & Return Policy

Right of Withdrawal

Customers within the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without providing a reason.

To exercise your right of withdrawal, please contact us within the 14-day withdrawal period using the contact details provided on our website.

Return Shipping Costs

Unless otherwise required by applicable law, the customer is responsible for all costs associated with returning products to Delta Morphs.

This includes:

• Return shipping costs
• Packaging costs
• Any customs, import, export, or clearance fees associated with the return shipment

We strongly recommend using a tracked shipping service when returning products.

Refunds

Once the returned item has been received and inspected, any eligible refund will be processed using the original payment method.

Original shipping charges are non-refundable unless required by applicable law or in cases where the product was received damaged or incorrect due to our error.

Conditions for Returns

Returned products must:

• Be unused and in their original condition
• Include all original packaging and accessories
• Be adequately packaged for safe transport

We reserve the right to reduce the refund amount if returned items show signs of use, damage, or missing components beyond what is necessary to inspect the product.

Exclusions

For hygiene, safety, and animal welfare reasons, certain products may not be eligible for return once opened or used.

Live animals are excluded from the right of withdrawal where permitted by applicable law.

Contact

For cancellation or return requests, please contact:

Delta Morphs / AV-Global Trading
Mansholtlaan 5
4463 XG Goes
The Netherlands

📧 deltamorphsofficial@gmail.com
📞 +31 6 29289223